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Shipping Policy

Our objective is to give you a seamless experience in getting your most awaited product delivered at your doorstep in the the least possible time. However any point in time, if you find any queries, please feel free to email it to us at info@mysparklebox.com
1
We are destined to give you the best possible delivery services, however due to our current pandemic, we would like to add that there may be some delays in delivery. Please bear with us during this difficult time. We’re extremely sorry for any inconvenience caused and would like to thank you for your patience.
2
You can expect your order to be delivered within 4-7 working days after your order has been placed.
3
Once your order has been dispatched, you will receive an email with the details of the tracking number. You can track the status of your package 24 hours after your order is dispatched from our warehouse or you can email us at info@mysparklebox.com and we’ll do it for you. You can expect a response from us within a day with your updated shipping status.
4
Shipping is free and the price you see on the website is the price you pay (inclusive of taxes and shipping).
5
Yes, we do provide COD facility for all our products on Website.
6
Our dispatch TAT/Handling time is 2-3 days for all our respective products. We keep on updating our website, in case if there is any change in any particular product.
7
At present, we are working on this process to make it simpler for the customers. However its not as seamless as we want our customers to experience. We are working on it to give best user experience to our customers.
8
We want our customers to be the happiest with our products and services. You may please refer to our refund policy to get better clarity on it.
9
We have a standard policy of processing our orders, in case if we get an order beyond certain business hours, we do the processing on the same day, however it gets dispatched the next day.
10
Though we cater to almost 27000 pin codes, however in case certain pincodes are beyond these codes, we have to return/refund that customer.
11
Our Standard shipping timings are as follows : Within City and State : 2-3 days Within Metro : 4-5 days Outside these metros : 4-7 days. Please bear with us during this difficult time of Covid 19.
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